PERSOL TEMPSTAFF Privacy
Policy
Established April 1, 2001
Last revised April 26, 2023
Kazunari Kimura, Representative Director and
President
PERSOL TEMPSTAFF CO., LTD.
Shinjuku Maynds Tower,
2-1-1 Yoyogi, Shibuya-ku, Tokyo
PERSOL TEMPSTAFF （hereinafter referred to as the Company） considers the appropriate and efficient use of personal data you entrust to us to be of the utmost importance to our management so that we may realize our Group vision of Work and Smile.
In addition, the PERSOL Group aims to contribute to society by offering a variety of opportunities for growth to working professionals, and by providing a wide range of services that contribute to the growth of organizations. The information entrusted to the PERSOL Group by working professionals and organizations is used carefully to provide high-quality services and to foster the growth of working professionals and organizations.
Therefore, the Company has established the following Privacy Policy to inform you of our policy for protecting personal information and our rules for the handling of personal data.
The Company's Privacy Policy consists of two parts: Personal Information Protection Policy and Handling of Personal Data.
Personal Information Protection
Policy
The Company has constructed a management system for the protection of personal information, and has established the following policy. In accordance with this policy, our executives and employees will continually do their utmost to protect your rights and interests.
1. Appropriate Collection, Use, and
Provision of Personal Information
The Company will clearly define the purpose of use of personal information within the scope necessary for the execution of our business, and will collect, use, and provide personal information in an appropriate manner. Personal information collected will be used only within the scope of the purpose of use, and measures will be taken to ensure that personal information is not used for any other purpose. In the event that the handling of personal information is outsourced in whole or in part, the Company will select a party that meets a satisfactory standard of safeguarding, and will take other appropriate measures such as contractual agreements.
2. Compliance with Laws and Regulations,
National Guidelines, and Other Norms
Regarding the
Handling of Personal
Information
With regard to the personal information handled by the Company, the Company will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information. To this end, the Company has established a management system for the protection of personal information in accordance with the Japanese Industrial Standard Personal Information Protection Management Systems - Requirements （JIS Q 15001）, and will operate the system in an appropriate manner.
3. Prevention and Rectification of Leakage,
Loss, or Corruption of Personal Information
The Company will take reasonable security and corrective measures against risks such as unauthorized access to or loss, destruction, falsification, or leakage of personal information.
4. Responding to Complaints and Inquiries
The Company will respond without delay to requests for disclosure, correction, deletion, suspension of use, etc. of the relevant personal information from the principal, as well as complaints and inquiries.
5. Continuous Improvement of Personal
Information Protection Management
System
The Company will continuously review and improve our personal information protection management system.
Consultations and Inquiries Concerning
Personal Information
Tel: 0120-102-898（Weekdays 10:00 a.m. to 7:00 p.m. *Closed Saturdays, Sundays, and holidays.）
- Personal Information Protection Manager
Executive Officer
Handling of Personal Data
The handled personal data under discussion in this section refers to the combination of personal information and information related to individuals under the Act on the Protection of Personal Information.
This section explains how and for what purposes the Company uses your personal data, and describes the procedures for receiving your requests regarding your own personal information.
Four Matters Explained in This Section
- This page includes the prescribed items in Articles 21, 27, and 32 of the Act on the Protection of Personal Information and the PrivacyMark standards for which the Company has been certified.
1. Types of Personal Data Collected and Its
Purposes of Use
The Company retains the following types of personal data and uses them for the following purposes.
In cases where the purpose of use of the personal data is separately made explicit to the principal at the time such personal data is collected, said personal data will be used for the express purpose indicated at the time of its collection.
| 1. Personal information of individuals | |
|---|---|
|
（1）
Personal data individuals provide when registering to use the Company's services Examples: Name, date of birth, gender, address, telephone number, work history
|
|
|
（2）
Personal data automatically collected by the Company as a result of the use of the Company's web services by individuals Examples: Service usage history, web page browsing history
|
The Company will use this information in conjunction with individual registered information and other personal information held by the Company for the following purposes.
|
| 2. Business partner information | |
|
（1）
Information provided by executives and employees of business partners Example: Business card information that includes your name, telephone number, and e-mail address
|
|
|
（2）
Personal data automatically collected by the Company as a result of the use of our websites by executives and employees of our business partners
|
|
| Information on other involved parties | |
|
3.
Information obtained in association with the outsourcing of services to the Company
|
Execution of entrusted services |
|
4.
Information obtained when receiving inquiries, etc. ※2
|
Responses to inquiries, etc. |
|
5.
Information on visitors to business centers
|
Security control measures for crime prevention, etc. |
|
6.
Information obtained through interviews in public relations activities
|
|
|
7.
Information about applicants for jobs with the Company
|
Screening and decision-making for employment |
- 1 If you do not wish for us to collect your information using cookies, please see the following information on where information is sent externally and disable （opt-out of） cookies.
- 2【Rules for Call Content】
When individuals, business partners, or other related parties contact us by telephone, when the Company contacts them by telephone, or similar, the Company reserves the right to record the content of the call for the purpose of accurately recording the content of said call, reconfirming its content, and improving the quality of the Company's telephone communications. Such recordings will not be used for any purpose other than these. In addition, the Company will delete such information after storing it for a fixed period of time. - 【Notes Regarding Custody of Personal Information】
The Company will ask you to provide personal information to the extent necessary for the purposes listed here. Except when required under laws and regulations （e.g., to confirm your identity or foreign resident status, or to provide your Individual Number）, the provision of this information is voluntary. However, please understand that if you fail to comply with the Company's request or if the information you provide is incomplete, the Company may not be able to provide you with your desired services or fulfill your other requests. Please note that the Company is under no obligation to return any personal information that you have directly entrusted to us in any medium.
2. Provision and Sharing of Personal
Information to/with Third Parties
2-1.
Provision of Information to Third Parties When You Use Services
Information on individuals who use our services may be provided to third parties in the following cases to the extent necessary to provide services or respond to other requests.
| Subjects | Recipients | Objectives of provision, information provided, etc. |
|---|---|---|
| Persons looking for work | Employers | The following information may be provided in writing or orally on behalf of individuals （i.e., principals） for the purpose of creating employment opportunities for such principals. Personal information items to be provided: Age, gender, highest level of educational attainment, employment history/work experience, skills, employment status, desired conditions, and other information necessary for job placement
|
| Dispatch workers | Dispatch destinations | At the request of the destinations where workers are dispatched, the Company may communicate in writing, orally, or otherwise on behalf of the principal what is necessary out of the information the Company has received in order to submit necessary documents or arrange for supplies. |
| Companies affiliated with dispatch destinations, etc. | At the request of the destinations where workers are dispatched, the Company may communicate contract information, work conditions, etc. in writing, orally, or otherwise on behalf of the principal for the purpose of managing purchasing, managing vendors, improving the working environment, and so forth at said destinations. |
| Subjects | Recipients |
|---|---|
| Persons looking for work | Employers |
| Objectives of provision, information provided, etc. | The following information may be provided in writing or orally on behalf of individuals （i.e., principals） for the purpose of creating employment opportunities for such principals. Personal information items to be provided: Age, gender, highest level of educational attainment, employment history/work experience, skills, employment status, desired conditions, and other information necessary for job placement
|
| Subjects | Recipients |
| Dispatch workers | Dispatch destinations |
| Objectives of provision, information provided, etc. | |
| At the request of the destinations where workers are dispatched, the Company may communicate in writing, orally, or otherwise on behalf of the principal what is necessary out of the information the Company has received in order to submit necessary documents or arrange for supplies. | |
| Subjects | Recipients |
| Dispatch workers | Companies affiliated with dispatch destinations, etc. |
| Objectives of provision, information provided, etc. | |
| At the request of the destinations where workers are dispatched, the Company may communicate contract information, work conditions, etc. in writing, orally, or otherwise on behalf of the principal for the purpose of managing purchasing, managing vendors, improving the working environment, and so forth at said destinations. | |
The Company operates and manages Job Check, a job referral website with openings posted. In addition to positions at the Company, Job Check also features positions held by the following companies in the PERSOL Group.
| PERSOL Group companies that post jobs on Job Check | ||
|---|---|---|
| PERSOL EXCEL HR PARTNERS CO., LTD. | Avanti Staff Corporation | PERSOL FIELD STAFF CO., LTD. |
| PERSOL MARKETING CO., LTD. | PERSOL TEMPSTAFF KAMEI CO., LTD. | Tempstaff Forum Co., Ltd. |
| PERSOL BUSINESS EXPERT CO., LTD. | PERSOL WORKS DESIGN CO., LTD. | Sharefull, Inc. |
| PERSOL CROSS TECHNOLOGY CO., LTD. | ― | ― |
If a job seeker has submitted an application for a job posted by one of the above companies through Job Check, the Company may on behalf of the principal provide the following information in writing, orally, or otherwise, to the companies that post jobs with the aim of creating employment opportunities for said principal.
Personal information items to be provided: Name, date of birth, gender, address, telephone number, e-mail address, MY ID, password for login （encrypted）, desired place of work, desired employment type, desired type of work, possible job start date, work history （if any）
- The Company, in its capacity as the operator of Job Check, will take organizational and technical measures to safely manage all personal information received from job seekers under the “Basic Policy on Information Security” of the PERSOL Group and the Personal Information Protection Policy of the Company, and will continuously review and revise these measures （for details, please refer to 4. Security Control Measures for Personal Information below）.
2-2.
Joint Use of Information on Executives and Employees of Business Partners
The PERSOL Group companies will jointly use information concerning the executives and employees of business partners as follows in order to provide comprehensive services that take advantage of the specialized expertise of each group company.
| Personal information items that are jointly used |
Name, organization, department, location, position, e-mail address, telephone number, fax number, and history of transactions, business meetings, and communications Cookies, device information, IP addresses, attribute information, location information, advertising identifiers, and behavioral history （including opening of e-mails, clicking of links, and website browsing history） |
|---|---|
| Scope of parties jointly using personal information |
PERSOL Group companies that have already made notifications and announcements in accordance with Article 27, Paragraph 5, Item 3 of the Act on the Protection of Personal Information |
| Purposes of use for parties jointly using personal information |
Provision of information on our services provided by PERSOL Group and related information, and listening to your requests
|
| Party responsible for the management of jointly used personal information |
Company name: PERSOL HOLDINGS CO., LTD. Address: 2-1-1 Yoyogi, Shibuya-ku, Tokyo Representative: Takao Wada, Representative Director, President and CEO |
| How the personal information is obtained |
|
- In addition to what is described in 2-1 and 2-2, personal information collected may also be provided to third parties with the consent of the principal.
2-3.
Provision of Information to Third Parties Pursuant to Laws and Regulations, Etc.
Personal information may be provided to a third party in accordance with the items of Article 27, Paragraph 1 of the Act on the Protection of Personal Information （e.g., when provided pursuant to laws and regulations）.
Please note that the Company reserves the right to outsource all or part of the operations involving the handling of personal data to an external contractor. When outsourcing, the Company will select a contractor that has a satisfactory personal data protection system in place and conclude a confidentiality agreement with such contractor.
3. Receipt of Requests Regarding Personal
Information
3-1.
Various Requests Regarding Your Own Personal Information
With respect to the personal information listed in 1. Types of Personal Data Collected and Its Purposes of Use excluding 3. Information obtained in association with the outsourcing of services to the Company, the Company will accept requests for the following actions from the principal or a representative thereof.
| Actions for which requests are accepted |
|
|---|
【Request Procedure】
Please submit your request using one of the following methods.
| Request via the Internet | Please contact us using the inquiries form.
|
|---|---|
| Request via telephone | 0120-102-898 （Hours: Weekdays 10:00 a.m. to 7:00 p.m. ※Closed Saturdays, Sundays, and holidays.）
|
- When requesting notification of the purpose of use or disclosure of your personal information, you may choose the method of notification or disclosure: orally, in writing, or by electromagnetic record （e.g., e-mail）.
- Please note that you may receive information from the Company for some time after the Company has accepted and responded to a request for suspension of use or deletion of personal information.
- The Company cannot respond to a request in the following cases. Thank you for your understanding.
- When the information that is the subject of the request is not the Company's retained personal data※
- When there is a possibility of conflict with laws and regulations
- When there is a risk of harm to the life, body, property, or other rights or interests of the principal or a third party
- When there is a risk of significant disruption to the proper implementation of the Company's services
- Retained personal data refers to personal data for which a business entity handling personal information has the authority to respond to all of the above actions requested by the principal, other than those specified by government ordinance as those for which the public interest or other interest（s） would be harmed if their existence or nonexistence were revealed.
3-2.
Complaints and Consultations Concerning Handling of Personal Information
Please contact the following for complaints and consultations regarding the Company's handling of personal information.
Internet: Inquiries about Handling of Personal Information
Tel: 0120-102-898（Weekdays 10:00 a.m. to 7:00 p.m. *Closed Saturdays, Sundays, and holidays.）
- Personal Information Protection Manager
Executive Officer
4. Security Control Measures for Personal
Information
The Company hereby announces the measures it has taken to facilitate security controls for personal data, including personal information and information related to individuals, in its custody, as follows.
（This information will be made public in accordance with Article 32, Paragraph 1 of the Act on the Protection of Personal Information.）
- （Formulation of basic policy）
- The Company has established a Personal Information Protection Policy to ensure that personal information is handled in an appropriate manner.
- （Establishment of internal rules for the handling of personal information）
- To prevent leakage of personal information and otherwise facilitate security controls of personal data, the Company shall establish internal rules for the handling of personal data.
- （Organizational security control measures）
-
- Establishment of organizational framework
The Company will define the roles of the parties involved in the handling of personal data and establish an organizational framework in accordance with internal rules. - Operation in accordance with the rules for the handling of personal data
The Company will handle personal data in accordance with the internal rules established in advance. The Company will prepare records related to the handling of personal data in the form of system logs, written documents, etc., and check the handling of such data as appropriate to ensure that the system is being operated in accordance with internal rules. - Establishment of a means to check the status of the handling of personal data
The Company will create and maintain a control ledger of personal data entrusted to and collected by the Company in order to check the status of the handling of personal data. - Establishment of a system to respond to incidents of personal information leakage, etc.
The Company will establish a framework and procedures to be followed in the event of personal information leakage or other incidents. - Ascertainment of handling status and review of security control measures
The Company will conduct periodic self-inspections as well as checks by the Information Management Department, the Internal Audit Department, external specialist professionals, etc., to ascertain the status of personal data handling and to evaluate, review, and improve security control measures.
- Establishment of organizational framework
- （Human security control measures）
- The Company will provide periodic training and drills to its employees on the precautions to be taken in the handling of personal data. The Company has clarified the confidentiality obligations of its employees, e.g., by including confidentiality matters regarding personal data in its employment rules.
- （Physical security control measures）
-
- Management of areas where personal data is handled
The Company will establish access control rules for areas where personal data is handled. - Prevention of theft of equipment and electronic media, etc.
The Company will take appropriate measures to prevent the theft, loss, etc. of equipment, electronic media, documents, etc. that are used to handle personal data. - Prevention of leakage when carrying electronic media, etc.
The Company will implement measures to prevent personal data from being easily identified, such as encryption, when carrying equipment, electronic media, documents, etc., on which personal data is recorded. - Disposal of equipment, electronic media, etc. on which personal data is recorded
The Company will dispose of documents, equipment, electronic media, etc., on which personal data is recorded in a manner that makes it impossible to recover the personal data.
- Management of areas where personal data is handled
- （Technical security control measures）
-
- Access control
The Company will implement access controls on information systems that handle personal data to limit the scope of employees of the Company who have access to such systems and the scope of personal data databases, etc. that are handled by such employees to the minimum extent necessary for their business operations. - Identification and authentication of persons accessing personal information
Information systems that handle personal data will, based on identification results, authenticate that employees of the Company who use such systems are persons with legitimate access rights. - Prevention of unauthorized external access, etc.
The Company will implement and properly operate a mechanism to protect information systems that handle personal data from unauthorized external access or unauthorized software. - Prevention of leakage, etc. associated with the use of information systems
The Company will implement measures and properly operate information systems to prevent leakage, etc., of personal data in association with the use of the information systems.
- Access control
- （Supervision of contractors）
- In the event that the handling of personal data is outsourced in whole or in part to a third party, the Company will select an appropriate outsourcing contractor to ensure that the third party will take appropriate measures to manage personal data securely. In addition, the Company will properly manage and supervise the selected contractors by, for example, entering into an outsourcing agreement and conducting regular audits to determine the status of the handling of entrusted personal data by the contractors.
- （Understanding foreign environments）
- When personal data is stored in a foreign country, the Company will implement security control measures based on its understanding of the systems for the protection of personal data in the country in which the personal data is stored.
The Company reserves the right to change the content of this page in order to protect your personal data and to accommodate changes in laws, regulations, and other norms. In the event of any changes, the Company will notify you by posting the changes on the Company's websites or by e-mail or other means.